Here's how to track your Tari Designs order from our Cape Town studio to your door.
Step by step
| Stage | What happens | How long |
|---|---|---|
| 1. Order placed | Confirmation email sent immediately to your inbox | Instant |
| 2. Order in production | Ready-to-wear pieces packed; custom pieces hand-finished in our studio | 2–3 working days (10 days for custom) |
| 3. Order shipped | Second email with carrier name and tracking link | On dispatch day |
| 4. In transit | Click the tracking link to follow your parcel live | Varies by region |
| 5. Delivered | Parcel handed to you or signed for at your address | — |
Where to find your tracking link
- Check the email inbox you used at checkout for a "Your Tari Designs order has shipped" email.
- If you don't see it, check spam — sometimes it lands there.
- Click the tracking link inside the email to open the carrier's live tracking page (FedEx, UPS, or TUNL).
- If you're a registered customer, you can also log in to your account and see all your orders.
Carriers we use
| Region | Carrier | Tracking format |
|---|---|---|
| South Africa | The Courier Guy / Aramex SA | 10–12 digit tracking number |
| USA Economy | TUNL Economy + UPS Ground | 1Z + 16 chars |
| UK / EU / AU / ROW | FedEx International or UPS Worldwide | 12 digits (FedEx) / 1Z + 16 chars (UPS) |
Estimated delivery times
| Destination | From dispatch |
|---|---|
| South Africa | 2–5 working days |
| USA Economy | 10–14 working days |
| UK / EU | 4–6 working days |
| Australia / NZ | 5–7 working days |
| Rest of World | 7–10 working days |
Can't find your tracking?
If you can't find your tracking email or your tracking link isn't updating after 48 hours of dispatch, contact us with your order number and we'll find it for you.